How can we help?
Find answers in our documentation, join our community, or reach out to our support team.
Documentation
Browse our comprehensive docs for guides, tutorials, and API references.
View DocumentationDiscord Community
Join our community to get help from other users and share your workflows.
Join DiscordEmail Support
Contact our support team directly for account or billing questions.
Send EmailFAQs
Find quick answers to the most common questions about MCPFED.
Browse FAQsSupport Response Times
Free Plan
Community support via Discord
24-48 hours
Pro Plan
Email support with priority
12-24 hours
Agency Plan
Dedicated support + Slack
4 hours
Frequently Asked Questions
How do I reset my password?
Click 'Forgot password' on the login page and enter your email. You'll receive a reset link within a few minutes.
Can I change my subscription plan?
Yes, you can upgrade or downgrade your plan at any time from Dashboard → Settings → Billing. Changes take effect immediately.
How do I connect an MCP server?
Go to the MCP Directory, find the server you want to connect, click 'Connect', and follow the authentication instructions.
Why isn't my automation running?
Check that your API keys are valid and not expired, the connected service is accessible, and your workflow is enabled.
How do I delete my account?
Go to Dashboard → Settings → Account and click 'Delete Account'. This action is irreversible and will delete all your data.
Do you offer refunds?
We offer a 14-day money-back guarantee for annual subscriptions. Contact support@mcpfed.com for refund requests.
Still need help?
Can't find what you're looking for? Our support team is here to help.
Contact Support